Staff and volunteers work together to provide a variety of services to seniors and adults with disabilities living in the town of Renfrew and surrounding townships.

For specific details on costs, please call the office at

613-432-7691.

 

  

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Transportation

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A team of volunteers (dispatcher and drivers)  donate their time and the use of their vehicles to ensure that our clients are able to get to necessary out-of-town medical appointments easily, safely and economically.  The program also transports clients who live in our out-lying townships into the town of Renfrew for medical appointments and essential services.  Fees charged for the transportation services contribute to the costs involved.  Flat rates have been established for trips based on most frequent destinations.

Home Maintenance

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Enables seniors and adults with disabilities to access affordable help with light property maintenance such as snow shoveling, grass cutting, and small household repairs.  Also includes such indoor chores as spring and fall cleaning, window washing, and general housekeeping duties. Fees are negotiated based on work requested and are paid directly by the client to the person(s) doing the work.

Persons interested in being on our referral list to provide Home Maintenance services are encouraged to call the office for details on the application process.

Frozen Meals

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We work co-operatively with Carefor and Renfrew Victoria Hospital to provide nutritious frozen meals that are easy to prepare.  This service will benefit people who require help with meals as they recover from illness or injury; are unable to prepare nutritious meals for themselves due to frailty, disability, or inexperience; or have special dietary needs.

 

Please download this FORM, and return it to our office by fax, email, or in person.  The contact information is on the form for your convenience.

Grocery Delivery

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In co-operation with the Renfrew Metro store, we offer assistance to people living in the town of Renfrew who are unable to do their grocery shopping personally.

Clients who demonstrate a need, are required to register for this program through the Home Support Office.  On a designated day, once a week, Home Support volunteers offer free delivery for eligible clients.

Friendly Visiting

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A devoted core of volunteers make regular visits to seniors and adults with disabilities.  The one-on-one contact established during visits helps to alleviate loneliness and stimulate interest in the quality of life by providing friendship and ongoing communication, two important ingredients for healthy living.  The matches are based on common interests or hobbies of both participants, so it is an enjoyable experience for all.  This service is provided at no cost to the client.

Telephone Security Checks

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A dedicated team of volunteers and staff make regular phone calls to clients to reassure them that help is available if required.  By making check-in calls on a previously arranged schedule, we help to ensure the safety and well being of people who are living alone or spending a lot of time on their own.  This service is provided at no cost to the client.

Information on monitoring systems that allow for an emergency response 24 hours a day:7 days a week is also available to compliment this volunteer effort; e.g., Helpline/Lifecall.

Client Intervention and Assistance

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This community support service has evolved over time and addresses a number of needs expressed by clients.  Primarily, it provides help for people unable to understand or access the information required to solve various problems they may be facing.  The intervention often involves forms assistance to complete various benefit applications such as Old Age Security, the Canada Pension Plan (retirement, death, disability, etc), the Ontario Drug Benefit and Trillium Drug Plans, and annual income tax returns.  The correct completion of these forms has a direct impact on the well being of individuals, as it helps to avoid benefit interruptions and financial distress. Staff also help clients to make necessary connections with other local resources to address their needs.  This service is provided at no cost to the clients.